Privacy

Privacy Policy

This policy explains how Zephrant Group and Zephrant Technologies handle website, contact, account, business, and Zephrant ERP information.

Information We Collect

We may collect contact details, account details, business profile information, support messages, ERP usage records, and customer-provided business data such as products, invoices, ledgers, reports, customer accounts, supplier accounts, and team user details.

Website Analytics, Cookies, and Sessions

Our website may use analytics, cookies, and session data to understand website usage, protect forms, maintain logged-in sessions, improve performance, and keep services reliable.

Payments

Payment transaction references, invoice details, subscription status, and payment confirmation data may be stored so accounts can be activated and reconciled. Zephrant does not claim to store card numbers. Payment details may be processed by approved third-party payment providers.

Service Providers

We may use hosting, email, analytics, security, support, and payment providers to operate the website, contact form, Zephrant ERP, and related services. These providers process information only as needed to support service delivery.

How We Use Information

  • To respond to inquiries and support requests.
  • To create, verify, secure, and maintain accounts.
  • To provide Zephrant ERP and custom software services.
  • To confirm payments and manage subscriptions.
  • To improve reliability, usability, reporting, and security.

Security and Tenant Separation

Zephrant uses reasonable technical and administrative measures to protect systems, limit unauthorized access, and keep customer business records separated between accounts or tenants. No online system can be guaranteed to be completely risk-free.

Retention and Requests

We keep information for as long as needed to provide services, maintain records, comply with obligations, resolve disputes, and protect the platform. Users may request access, correction, export, or deletion by contacting support, subject to verification and legal or operational limits.

Contact

Privacy requests can be sent to hello@zephrant.com or made by phone at +92 314 2909825.